Privacy Policy

Last updated: August 2026

TRIUMPHAL TOUR attaches particular importance to protecting your personal data and respecting your privacy.

The purpose of this privacy policy is to inform you about the data we may collect when you use our website, the reasons we use it, how long we keep it, who may receive it and the rights you have.

1. Data controller

The controller of the personal data collected on the website is: TRIUMPHAL TOUR, a SARL with a share capital of 10 000 €, RCS Paris no. 992 255 877, 1 rue Mizon, 75015 Paris, France.
Email: contact@triumphal-tour.com — Telephone: +33 1 42 22 20 06

2. Personal data collected

We may collect personal data when you:

• contact us via the website form;
• contact us by email or telephone;
• make or prepare a booking;
• purchase or use a gift card;
• use certain features or services offered on the website.

Depending on how you use the website, the data collected may include:

• your first and last name;
• your email address;
• your telephone number;
• the content of your request;
• the information needed to organise your experience or your booking;
• information relating to your booking or your order;
• certain technical data relating to your browsing, such as your IP address, your browser, your device or your cookie preferences.

TRIUMPHAL TOUR takes care to collect only the data necessary for the purposes described below.

3. Purposes of processing

Your personal data may be used to:

• Respond to your requests — process messages sent via the contact form, by email or by telephone, and follow up on our exchanges.
• Manage your bookings and services — organise, confirm and deliver the experiences booked with TRIUMPHAL TOUR.
• Manage gift cards — enable the purchase, delivery and use of the gift cards offered on the website.
• Handle administrative and accounting management — prepare and keep the documents needed to manage bookings, payments and accounting obligations.
• Ensure the operation and security of the website — prevent errors, abuse or technical incidents and ensure the proper functioning of the website and its services.
• Measure and improve use of the website — where audience measurement tools are used, analyse website traffic and performance statistically in order to improve its usability and content.

4. Legal bases

Depending on the situation, the processing of personal data carried out by TRIUMPHAL TOUR is based on:

• the performance of a contract or of pre-contractual measures, in particular to manage a booking or a request relating to a service;
• the legitimate interest of TRIUMPHAL TOUR, in particular to respond to certain requests, ensure the security of the website and improve the services offered;
• compliance with a legal obligation, in particular in accounting and tax matters;
• your consent, where required, in particular for certain cookies and trackers.

5. Recipients of the data

Your personal data are accessible only to those who need them in the course of their duties within TRIUMPHAL TOUR and to the service providers we use where this is necessary to deliver our services. These may include:

• our hosting and technical maintenance providers;
• our booking providers;
• our payment providers;
• our gift card providers;
• our technical providers needed for the operation of the website;
• our advisers, chartered accountants or public authorities where required by law.

The website is hosted in particular by Vercel.

Certain booking or gift card features may be provided by third-party services. When you use these services, certain data may be processed directly by their publishers in accordance with their own privacy policies.

TRIUMPHAL TOUR does not sell your personal data.

6. Retention period

We keep your data only for as long as necessary for the purposes for which they were collected and then, where required, for the periods imposed by the regulations. As a general rule:

• data relating to a contact request or a prospect may be kept for up to 3 years from the last contact;
• data needed to perform a service are kept for the duration of the contractual relationship, then archived where necessary to comply with our legal obligations;
• accounting documents and supporting records subject to a statutory retention obligation may be kept for 10 years;
• data relating to your cookie preferences are kept for the period stated in the section on cookies.

7. Cookies and trackers

What is a cookie? A cookie is a piece of information stored on or read from your computer, telephone, tablet or other device when you visit a website. Cookies may in particular be used to make a website work, to remember certain preferences or to measure its audience.

Strictly necessary cookies. The website may use cookies that are strictly necessary for its proper operation or for the provision of a service you have expressly requested. They may in particular be used to ensure the security of the website, remember your preferences, remember your cookie choices, enable certain technical features to work, or facilitate a booking or the use of a requested service. These cookies do not require your consent where they are strictly necessary for the operation of the service.

Audience measurement cookies. Cookies or trackers may be used to measure website traffic, performance and the use of its various pages. Where these trackers meet the conditions laid down by the regulations for exemption from consent, they may be used without prior consent. In all other cases, they are activated only after you have given your agreement.

Third-party cookies and services. Certain features of the website may rely on services provided by third-party companies, in particular for bookings, payments or gift cards. When loaded or used, these services may set or read their own cookies or trackers. Where required by the regulations, these trackers are activated only after your consent has been obtained.

8. Managing your cookie preferences

On your first visit, where cookies requiring your consent are used, a cookie management tool allows you in particular to accept optional cookies, refuse them, or customise your choices where this feature is available.

Refusing optional cookies does not prevent you from using the essential features of the website. Your choice may be stored so that you are not asked again on every visit. As a matter of good practice, this choice may be kept for a maximum of 6 months.

You may change your preferences or withdraw your consent at any time via the “Cookie settings” link available on the website. Withdrawing your consent is as easy as giving it. Deleting or blocking certain cookies directly from your browser may, however, affect the operation of certain features of the website.

9. Transfers of data outside the European Economic Area

Certain technical providers used by TRIUMPHAL TOUR may be established, or may process certain data, outside the European Economic Area. Where such transfers take place, they are carried out in accordance with the requirements of the General Data Protection Regulation and the safeguards provided for by the applicable regulations.

10. Data security

TRIUMPHAL TOUR implements appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised access or unauthorised disclosure. Access to the data is restricted to those persons and providers who need it to carry out their duties.

11. Your rights

In accordance with the applicable personal data protection regulations, you have, depending on the circumstances:

• a right of access to your data;
• a right to rectification;
• a right to erasure;
• a right to restriction of processing;
• a right to object;
• a right to portability of certain data;
• the right to withdraw your consent at any time where processing is based on it.

You may exercise your rights by writing to us at contact@triumphal-tour.com or by post: TRIUMPHAL TOUR, 1 rue Mizon, 75015 Paris, France. We may ask you for additional information only where this is necessary to verify your identity.

12. Complaints to the CNIL

If, after contacting us, you consider that your rights relating to your personal data are not being respected, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority — www.cnil.fr.

13. Changes to the privacy policy

This privacy policy may be amended to reflect changes in our services, the technologies used on the website or the applicable regulations. The date of the last update is shown at the top of this page.